Are we Gappin'? Communication and Management of Intergenerational Workforces
Workplace Demographics and Generational Dynamics Workshops
Class Length:1/2 or Full Day
Overview/Description
Getting the most out of each employee requires an understanding of the unique characteristics and preferences of each generation on the team. Learn about historical impacts that shaped each generation and how it impacts the way they are motivated and managed. Then discover how to interact and inspire Gen Y, X, Boomers and Veterans so you can attract and retain the best talent out there.
Course Outline
Impact @ Work
- Workplace Demographics
- Workplace Implications
- Defining Gen Y's, X'r, Boomers & Veterans
- Historical impacts shaping each Generation
- Unique Characteristics of each Generation
- Universal Communication Principles
- Business Mechanics
- Human dynamics
- General Preferences for Interpersonal Communication
- Universal Principles
- Conditions for success
- Management Behaviors for Each Generation